Technical Support

Knowledge Base

Everything you need to know about our project methodology, enterprise deployments, and architectural standards. For critical assistance: fastamsolutions@gmail.com.

General

About Fastam Solutions

What does Fastam Solutions do?

+

We are an elite AI-native development and automation agency. We specialize in Custom AI Development (LLM apps & autonomous agents), Omnichannel Chatbot Development, CRM AI Integration, Workflow Automation (n8n/Make/Zapier), and AI Voice Agents. We engineer complete AI systems that replace manual operations.

Where is Fastam Solutions based?

+

We are a remote-first team. Our founder is based in Pakistan, but we serve clients across the US, UK, Europe, Middle East, and Southeast Asia. All work is done online, collaborating through video calls and project management tools.

How long has Fastam Solutions been operating?

+

We've been delivering digital solutions since 2020. Over 5 years, we've completed 100+ projects for 50+ clients with a 99% satisfaction rate.

What industries do you work with?

+

We work across all industries including e-commerce, real estate, healthcare, SaaS, marketing agencies, restaurants, finance, and more. Our solutions are industry-agnostic and adapt to your specific business needs.

Services

Our Services & Deliverables

What automation platforms do you work with?

+

We primarily work with n8n, Zapier, and Microsoft Power Automate. We can also work with Make (Integromat), ActivePieces, and build custom API integrations depending on your tech stack.

How does the AI chatbot widget work?

+

We provide an embeddable chatbot widget you add to any website with 2 lines of code. The bot is powered by our AI backend and trained on your business information. Visitors interact with it like a real chat — it answers questions, captures leads, and guides users 24/7.

Can the AI chatbot be trained on my specific products/services?

+

Yes — on the Professional and Enterprise plans. You provide your business documentation, FAQs, product catalog or any relevant content, and we train the AI to respond accurately about your specific offerings.

How does the AI calling agent work?

+

We build a custom voice AI agent using platforms like ElevenLabs and Twilio. The agent can answer inbound calls, make outbound calls, book appointments, qualify leads, and handle FAQs — all using natural-sounding AI voice, 24/7.

What is CRM AI Integration?

+

We connect advanced AI models directly into your existing CRM (HubSpot, GoHighLevel, Salesforce). This enables automated lead scoring, real-time AI-based lead enrichment, instant AI follow-up emails and SMS, and automated pipeline movement without your team entering a single line of data manually.

Process & Pricing

Working With Us

How long does a project typically take?

+

It depends on scope. A simple automation or CRM integration takes 3–7 days. A web app or full AI calling system typically takes 2–4 weeks. We always provide a timeline estimate upfront before starting.

What payment methods do you accept?

+

We accept PayPal, bank transfer (SWIFT/IBAN), Wise, and cryptocurrency (USDT/BTC). 50% is due upfront, 50% upon delivery. Subscription plans are billed monthly via PayPal or direct bank transfer.

Do you offer refunds?

+

We don't offer refunds once work has begun, but we do offer unlimited revisions until you are completely satisfied with the delivery. Our goal is always a happy client. If there's ever a concern, we'll make it right.

Do you offer ongoing support after project delivery?

+

Yes. We offer post-delivery support for bug fixes and minor adjustments (usually 14–30 days depending on the project). Longer-term maintenance and support can be arranged via a monthly retainer.

How do I get started?

+

Simply email us at fastamsolutions@gmail.com or fill out the contact form on our website. We'll schedule a free 30-minute call to understand your needs and put together a custom proposal within 24 hours.

Still Have Questions?

We're happy to answer anything. Just send us a message and we'll get back within 24 hours.

Email Us Directly