HIPAA-Aligned Architecture

AI That Cares for Your
Patients Around the Clock

We build compliant, clinical-grade AI agents for healthcare providers — automating patient intake, appointment scheduling, EHR sync, and post-operative follow-up without touching PHI unsafely.

65%
Reduction in Front-Desk Load
24/7
Patient Availability
4.8×
Faster Prior Auth Handling
HIPAA Aligned
Patient Intake
EHR Scheduling
Post-Op Follow-Up
Triage Protocols
Epic / Cerner Sync
Insurance Verification
Patient Reminders
HIPAA Aligned
Patient Intake
EHR Scheduling
Post-Op Follow-Up
Triage Protocols
Epic / Cerner Sync
Insurance Verification
Patient Reminders
The Clinical Shift

Manual Front Desk vs AI-Powered Care

Your clinical staff should focus on patients — not scheduling calls, insurance forms, and WISMO queries.

The Legacy Way

Phone lines jammed with appointment scheduling and rescheduling requests.
Manual insurance verification taking hours per patient, delaying care.
No-shows unaddressed — no proactive reminder or rescheduling system.
Manual post-op follow-up calls missed due to staff bandwidth limits.
New patient intake paperwork slow, error-prone, and duplicative.

The Fastam Way

AI voice agent books, confirms, and reschedules 24/7 without staff involvement.
Automated clearinghouse API queries verify insurance eligibility in under 10 seconds.
Multi-touch reminder sequences (SMS + voice) that cut no-show rates by 40%.
Structured post-op check-in calls to gather outcomes and flag concerns to clinicians.
Conversational intake AI syncs directly to Epic/Cerner — no double entry.
Clinical AI Solutions

Engineered for Healthcare

AI Patient Intake Agent

Replace PDF forms with a conversational AI that collects symptoms, medical history, insurance details, and consent — then structures and syncs the data directly to your EHR system before the patient even arrives.

✦ Epic, Cerner, Athena sync

Scheduling & EHR Integration

Our AI reads your practitioner schedules in real-time, books appointments intelligently, sends reminders, and handles reschedules — all while writing back directly to the EHR calendar. No double bookings, ever.

✦ Real-time availability awareness

Post-Op Follow-Up AI

Automated structured follow-up calls after procedures collect pain scores, medication compliance, and wound status using a clinical questionnaire — with alerts sent to the care team if abnormal responses are detected.

✦ Escalation to on-call physician

Insurance Verification AI

We hit clearinghouse APIs (Availity, Change Healthcare) before the appointment to verify active coverage, copay amounts, and deductibles — eliminating billing surprises and speeding up prior authorization workflows.

✦ Prior auth workflow automation
Deployment Process

Clinical Integration in 3 Phases

1

Clinical Workflow Review

We map out your front-desk bottlenecks, practitioner schedules, insurance verification loops, and triage protocols to identify the highest-impact automation opportunities first.

2

Medical Knowledge Ingestion

We train the AI on your clinical procedures, pre-op and post-op instructions, drug interaction guardrails, and triage protocols — with hard liability guardrails for emergency scenarios.

3

Live EHR Integration

Deployment connects directly to Epic, Cerner, or Athenahealth — enabling real-time appointment booking, data syncing, and patient record updates without any manual transcription.

Common Questions

Healthcare FAQ

Is this system HIPAA compliant?

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We architect all healthcare solutions as HIPAA-aligned systems — utilizing BAA-covered endpoints, ephemeral PHI processing (never stored in the AI layer), and full audit trails. We provide architecture documentation for your compliance officer.

What if a patient reports a medical emergency during the AI interaction?

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Our AI is trained with strict clinical liability guardrails. If it detects keywords associated with self-harm, cardiac events, severe trauma, or other emergencies, it immediately halts and directs the patient to call 911 or your on-call emergency line — and simultaneously alerts your care team.

Can the AI process insurance eligibility verification?

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Yes. We build custom workflows that query clearinghouse APIs (Availity, Change Healthcare) to verify active patient coverage, copay requirements, and deductibles — automatically before each appointment, with results pushed to the billing system.

Which EHR systems do you integrate with?

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We have pre-built connectors for Epic, Cerner, and Athenahealth. For other systems, we integrate via HL7 FHIR APIs. If your EHR has any kind of API capability, we can build the bridge — typically within the standard 5-day deployment window.
Transform Your Practice

AI for a Healthier Practice

Give your clinical staff their time back. Let's audit your front-desk operations and show you exactly how AI can reduce administrative overhead while improving patient outcomes.

Book a Clinical AI Demo
BAA available. HIPAA architecture reviewed on request.